Order status
Track your order
Enter your order number and the email address you used at checkout to see where your order is.
Find your order
Your order number is in your confirmation email. It starts with a number sign, for example #1234.
What happens next
From checkout to your door
Processing
We check and prepare your order, which takes 1–3 business days. You will receive a confirmation email once it has been placed.
Dispatched
Your order status is updated when it is dispatched. Use this page at any time to check it.
Delivered
Delivery normally takes an estimated 5–8 business days after dispatch. See Shipping & Delivery.